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Loyalty Program FAQ

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Loyalty Program Frequently Asked Questions

  • Can I use the gift certificate when I make a purchase on-line.
    Unfortunately, we cannot accept the gift certificates on our web site for your purchases however we encourage you to frequent our web site www.famousmart.com to learn more about our Internet purchase specials.
  • Will joining the Loyalty Program and Birthday Program will automatically sign me up for your newsletters that give Loyalty card holders special deals?
    Yes it will and you will learn much more about upcoming promotions.
  • Will I receive cash back if I do not use the entire certificate.
    Unfortunately you will not.
  • Is there an expiration date on the Famous Mart gift certificates?
    Yes, we give you 45 days to use your Famous Mart gift certificate however gift certificates cannot be combined for purchases. We are also not able to accept them for any lay aways.
  • Do I have to keep track of my expenditures in order to get a gift certificate for every $200 I spend?
    Absolutely not.  Because of our Loyalty card, we can scan it and we will keep track of all your purchases so you'll have more time to browse in the store.  If you do not have a Loyalty card yet, please click here (link to the app) and complete the form.  We will gladly send you one in the mail.
  • What if I already have a Famous Mart Loyalty card (red and white one)?
    That is no problem.  The program begins September 1st so give your card to the cashier at the time of check out and you will begin your way to earning $20.
  • What if I do not want to be part of your Loyalty program but want to still receive my birthday award from Famous Mart?
    You certainly may do this however, we cannot think of any reason you would not want to do both.
  • What’s the difference between a Loyalty Program award and the Birthday Club award?
    With the Famous Mart Loyalty program, you will receive a $20 Famous Mart gift certificate for every $200 you spend.  To celebrate your birthday, Famous Mart will send you a $25 gift certificate.  These gift certificates cannot be combined and cannot be used on web site purchases.

Unanswered Questions

If we did not answer your question, please feel free to call us at: 704-596-3132